“Better Off: Manchester” – Innovative Advice Solutions

In partnership with Manchester Refugee Support Network (MRSN) and Bangladeshi Women’s Association, we will provide a holistic intervention programme, tailored to specific clients’ needs of BME communities and others, such as these: suffering from domestic violence, facing eviction, debt advice, welfare advice, pre-ESOL, low literacy or numeracy, seeking employment, or suffering from long term illness or disability.  We will work with clients with long term illnesses or disabilities, young people,  older people, migrant workers, asylum seekers and refugees, people with accommodation issues (including those in temporary accommodation, homeless or those risking eviction), single parents, carers, victims of violence (including race hate crime and domestic violence), NEET (Not in Education, Employment or Training) individuals, large families subject to a benefit cap, citizens that have gone through the care system, citizens in financial distress (those accessing the Welfare Provision Scheme or reverting to illegal money lending or payday loans), and isolated and vulnerable individuals. We offer services in the following areas:

  • Family Services Services provided would include: Parenting Courses, Domestic Violence prevention, Young People’s services, Women’s services
  • Education, Training and Employment Services Services provided would include: ESOL courses (Pre-Entry to Level 3), ICT courses, Employability courses, Volunteering and Work Experience provision, Financial Literacy courses
  • Health & Social Care Services Services provided would include: Mental Health support, Older People’s services, Elderly carer’s services, Wellbeing services, Macmillan Cancer Support
  • Information Support Services Services provided would include: Housing advice, Welfare advice (including Council Tax, Pension Credit and Understanding Welfare Reform), Legal advice, Debt advice

Our support workers speak many languages, including:

  • English
  • Mandarin and Cantonese Chinese
  • Arabic
  • Bengali
  • Farsi
  • Polish
  • Urdu
  • Somali
  • French
  • Tigrigna

To make a referral to our service, please download our Referral form below.  Complete this form either electronically or by hand and email it to [email protected] or fax it to 0161 839 3335.  You should receive a response within 24 hours of your referral with an appointment for our qualified social worker to conduct an assessment of the user’s needs.